错误率涨了,但只有一部分机器
错误率从 0.01% 涨到 2%,客服说「刷新一下就好了」。
Copy the prompt, then pick a model. It plays the interviewer and asks you through it scene by scene instead of handing you the answer.
On a phone with the app installed, the system opens the app directly. Links cannot open external apps inside WeChat — open it in a browser first.
一个被全站调用的服务开始报 500,但没有变慢,也不是全部请求。现场里有一句话是整局最强的线索,可惜它听起来像噪音。
这一份教的那条(一旦确认「不是全量」,下一步永远是找那一部分的共同点,再和正常那部分比对差异)是所有排查里复用率最高的一条。共同点的候选就那么几类,一个一个比过去就行。
最短 3 问能到底。你会用几问?
The move this one drills
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Notes from people who did this one
How to use this
It gives you the scene (what the service is, the symptom, when it started, the blast radius) and then goes quiet. You ask questions, request metrics, logs, packet captures, propose hypotheses — it answers from a truth you cannot see.
**It is not allowed to volunteer where to look next.** If you don't ask, it doesn't say — even if you circle for ten minutes. That's deliberate: in real life nobody stands next to you saying "maybe check the flame graph". Troubleshooting *is* the skill of knowing what to ask.
How to start
- Pick one, open it, copy the prompt.
- Paste it into a brand-new conversation.
- It gives you the scene and stops — **now it's your turn to speak.**
Four commands you can call out at any time
给个方向give me a direction, not the answer (counted in the tally)公布真相reveal the truth and wrap up换一个start over with a different incident复盘wrap up now and print the review card
Three traps
- Don't read the truth at the end first — that ruins the whole thing.
- Don't start by guessing the cause. Establish the scope first (how much, which part, when it started); scope tells you whether this is a code problem or an environment problem.
- Every scene has planted false leads: an unrelated deploy at the same time, metrics that are effects rather than causes, the textbook suspect waiting for you. The wrap-up tells you how many questions you spent on each.
Start with the P99 one — its diagnostic chain is the cleanest. Then "only some machines", whose lesson is the most reusable of all. Save the intermittent timeout for later: its answer lives outside your own system. The report mismatch needs no systems knowledge at all.
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